Privacy

Applies to tickback.no and the Tickback app for iPhone.

What we store

• Your account: the name and email address from Google or Apple when you sign in, and your language.
• What you make: saved strategies, live strategies, shared backtests and feedback you send.
• Usage counts: when backtests and messages to Claude were made, to enforce the daily limits. For visitors without an account, a random browser id and a one-way hash of the IP address, never the address itself.

What we use it for

Only to run the service: sign-in, your strategies, daily limits, and the weekly email about your live strategies, which you can turn off. We don't sell data. The website has no ads and no tracking cookies: the only cookie keeps you signed in and remembers your language.

Ads in the iPhone app

The iPhone app shows a banner ad to users who don't subscribe to Tickback without ads. The ads come from Google AdMob.

Before showing ads, the app asks for your consent (Google's consent form, required in the EEA) and whether it may track you (Apple's prompt). If you allow tracking, Google may use your phone's advertising identifier to show ads based on your interests; if not, the ads aren't personalised.

To show and measure the ads, Google receives data from your phone: identifiers, IP address and approximate location, which ads you see and tap, and diagnostics. Google processes it under its own privacy policy. How Google uses information from apps that use its services

Change your choices at any time under Account > Privacy choices for ads in the app, and tracking under Settings > Privacy & Security > Tracking on the iPhone.

The ad-free subscription

Tickback without ads is a subscription bought through Apple, which handles payment and billing: we never see your card details. The app asks Apple on your phone whether the subscription is active; we don't store it on our server.

Cancel it in the iPhone's Settings > your name > Subscriptions. Deleting your Tickback account doesn't cancel the subscription.

Who else processes it

• Google Cloud (EU, Finland) hosts the service and database.
• Google and Apple handle sign-in.
• Google (AdMob) shows the ads in the iPhone app, for users without the subscription.
• Apple handles payment for the subscription.
• Anthropic (Claude) receives the messages you send to the assistant and the strategy you ask about, to answer. They are not used to train models.
• Our email provider sends the weekly email.

Deleting your data

Delete your account in the app (Account > Delete account) or on the website (account menu > Delete account), and everything tied to it is deleted at once. Shared backtest links keep working without your name.

Contact

Questions or requests: sign in and use Feedback in the account menu, or Feedback in the app.

Updated 2026-09-27